Privacy Policy

How we collect personal information, what we receive, how it is used, and the steps taken to safeguard it.

At (hereinafter “United Medical Benefits”), we take our ethical responsibilities and your privacy seriously. We recognize that your privacy is important and are committed to providing excellent service to all customers and visitors of unitedmedicalbenefits.com (the “Website”), including respecting your concerns about privacy.

This Privacy Policy explains how we collect personal information, the types of personal information we receive, how we use current and former consumer information, and the steps we take to safeguard your information. If you use this Website, you explicitly agree to the terms and conditions of this Privacy Policy in effect at the time of your use.

Agreement to This Policy

By using this Website, you consent to this Privacy Policy, including your consent to our use and disclosure of information about you as described herein.

Browsing Our Website

The Website does not collect personally identifiable information from your computer when you browse the Website unless you voluntarily provide it. United Medical Benefits servers automatically record non-personally identifiable information such as IP address, date and time of access, requested URL, browser type, language, and related technical data. This information is used to operate and improve the Website and its functionality.

Information Collected

When necessary to process transactions or provide services, we may ask you to voluntarily provide personal information, including but not limited to name, address, telephone number, and email address. Contact information may also be used to inform you of future offers or promotions unless you opt out.

How United Medical Benefits Uses Personally Identifiable Information

We may use or disclose personal information to carry out requested transactions, fulfill contractual obligations, operate the Website, and provide services. We reserve the right to share, sell, rent, or transfer personal information to affiliated third parties in accordance with applicable laws.

We may use personal information for auditing, research, analysis, customization, marketing communications, and service improvements. Aggregated, non-identifiable information may be shared with third parties for analytics and business purposes.

Additional Use of Personal Information

Service Providers:We may share necessary information with third-party service providers who assist with operations. These parties are required to safeguard your information.

Business Transitions:If the United Medical Benefits undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, with notice provided as required by law.

We may also use personal information to:

• Respond to inquiries and fulfill requests
• Provide administrative or service updates
• Deliver marketing communications
• Personalize Website experiences
• Conduct analytics, audits, and fraud prevention
• Comply with legal and regulatory requirements

SMS Communications

United Medical Benefits may send SMS text messages to customers, and to people who have asked us about our savings program. We collect your consent before sending anything, in one of two ways.

Consent given in a conversation on this website. If you ask us to check your eligibility, we will ask for your mobile number and then show you, word for word, what you are agreeing to: that messages may include the information you asked for, follow-up about your inquiry, marketing and promotional offers from United Medical Benefits, and account updates once you enroll, that message frequency varies, that message and data rates may apply, that you may reply STOP to opt out at any time or HELP for help, and that consent is not a condition of any purchase. Nothing is sent unless you explicitly agree. The conversation, including that exchange, is retained as the record of your consent.

Consent given verbally on a recorded support call. Before any text message is sent, our support representative identifies United Medical Benefits as the sender, describes the purpose of the message, and asks for your explicit verbal consent. The call is recorded and the consent exchange is retained as part of our conversation record.

Text messages from United Medical Benefits may include the plan, pricing, and eligibility information you asked us for, follow-up about your inquiry and scheduling a call back, and marketing and promotional messages about United Medical Benefits programs. Once you are enrolled, they also include account-related confirmations, billing notifications, membership card and fulfilment updates, and one-time information you have requested. Message frequency varies. Standard message and data rates from your wireless carrier may apply. United Medical Benefits does not charge you for the text messages themselves.

You may opt out at any time by replying STOP to any message you receive from us. Once you reply STOP you will receive one final confirmation message and nothing further until you opt back in. You may also request opt-out verbally on any support call.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices / Opt-Out

You may opt out of marketing communications at any time by following instructions in communications or contacting us directly. You may also decline to provide personal information, though certain services may not function properly.

Contact Information for Privacy Requests

United Medical Benefits382 NE 191st Street #813652Miami, FL 32828Email: [email protected]

Securing the Transmission and Storage of Information

We use industry-standard safeguards to protect personal information, including physical, electronic, and procedural measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Log Files

We collect log data such as IP addresses, browser type, ISP, referring pages, operating system, timestamps, and clickstream data for analytics and site administration. This data is not linked to personally identifiable information.

Cookies

We may share information with partners or affiliates as part of business relationships, always providing opt-out opportunities where required. Linked websites are governed by their own privacy policies.

Access to Personally Identifiable Information

You may request access to, correction of, or deletion of your personal information by contacting Customer Support using the information above.

Business Transitions

In the event of a business transition, personal information may be transferred as part of the transaction, with appropriate notice provided.

Protecting Children’s Privacy Online

The Website is not directed to children under 13. We do not knowingly collect information from children under 13 without parental consent.

Legal Disclaimer

We may disclose personal information to comply with laws, regulations, court orders, legal processes, or to protect rights, property, safety, and security.

Enhancement of Information

We may supplement information from third-party sources to improve marketing relevance and service offerings.

California Do Not Track Disclosures

We do not respond to “Do Not Track” signals because we do not track users across third-party websites.

State-Specific Notices

California Residents:We limit sharing in compliance with California privacy laws.

Vermont Residents:We restrict sharing with non-affiliated parties and affiliates per Vermont regulations.

Nevada Residents:You may opt out of calls by contacting us at [email protected].Nevada Attorney General Contact:555 E. Washington St., Suite 3900, Las Vegas, NV 89101Phone: 702-486-3132Email: [email protected]

Users Outside the United States

Information may be transferred to and processed in the United States. By using the Website, you consent to such transfers.

Testimonials

If you submit a testimonial, you consent to its publication. Public testimonials may be read and used by others. You may request removal at any time.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page and, where appropriate, elsewhere on the Website.